Verhalten bei Ereignissen

What to do in the event of an incident

  • Keep calm
  • Stay at home and look after your family and those close to you
  • Only call emergency numbers in an emergency and avoid making unnecessary calls (Risk of network overload)
  • Stay away from any areas where damage has occurred
  • Follow instructions from the local emergency management team and emergency services
  • Information on the current situation can be obtained from the emergency meeting points (Tourist Office)

Important emergency numbers


Emergency information sheet from the municipality of Lauterbrunnen

Listen to the radio if you notice any signs

Tune in to Radio BeO (Bernese Oberland)
Frequency: Grindelwald 95.9 MHz.

Tune in to Radio SRF 3 (national news)
Available via DAB.

In the event of a power cut

  • Switch off all mains-powered appliances. Once the power has returned, switch the appliances back on one by one to avoid overloading the mains supply.
  • Only dial emergency numbers in an emergency and avoid making unnecessary calls.
  • Get information from the radio (battery-powered).
  • In winter, wear warm clothing in case the heating fails.
  • Use up food from the fridge and freezer first, followed by unchilled supplies.
  • Store drinking water in large containers, as the water supply may be disrupted.
  • If necessary, go to the nearest emergency meeting point.

Precautionary measures

  • Keep a mobile phone (and possibly a battery-powered radio) and a landline telephone to hand.
  • Keep a power bank, charging cable, torch, spare batteries, candles and matches to hand.
  • Keep important personal medication and documents in a safe place.
  • If necessary, obtain a spare battery for your mobile phone and laptop.
  • Emergency food supplies.
  • Cooking facilities: gas stove, barbecue, open fire, etc.
  • Download the Alertswiss app.

Alerts in the event of an incident

  • Listen to the radio.
  • Follow the instructions issued by the authorities.
  • Inform your neighbours.
  • Leave the danger zone immediately.
  • Head for higher ground.
  • Follow the instructions issued by the authorities.